At Bloxflip, we believe betting should be purely for entertainment — not a financial burden or a source of stress. This page outlines the protection tools, responsible guidelines, and support resources we provide for all players in Malaysia.
All these tools are available free of charge in your account settings. We've designed them to be straightforward to use, so you can better manage your playing experience.
All of Bloxflip's responsible gambling tools are designed to be easily accessible — no need to contact support first. Just follow these simple steps.
Open the Bloxflip platform and log in using your registered Malaysian phone number or email.
Click the profile icon at the top right, then select "Account Settings" from the dropdown menu.
All limit, break, and self-exclusion tools are available in one dedicated, easy-to-navigate tab.
Select the limit type, enter the desired value or duration, and confirm. Changes to reduction limits take effect immediately.
If you need help activating self-exclusion or require additional support, contact us directly via 24/7 live chat in Bahasa Melayu.
Get a deeper understanding of how Bloxflip's responsible gambling tools are designed to protect you.
For most Malaysians, betting is an enjoyable form of entertainment — like watching an EPL match while placing a small wager on the result, or trying your luck at blackjack over the weekend. For this group, Bloxflip is a way to add excitement to activities they already enjoy.
However, we recognise that for a small number of players, what starts as entertainment can develop into something more serious. That is why responsible gaming is not just a box we tick to satisfy licensing requirements — it is a core value of Bloxflip that is reflected in every aspect of our platform, from interface design to our promotions policy.
Concept responsible gaming at Bloxflip means: playing within your financial means, playing for fun rather than as a source of income, recognising and respecting your own limits, and resisting the urge to chase losses with bigger bets. It also means knowing when to stop — and having the right tools to do so.
In Malaysia, financial pressures weigh heavily on many families. We understand that financial stress can tempt people to "try their luck" with money set aside for essential needs. Bloxflip firmly states: never gamble with money set aside for rent, bills, or your family's food. Betting should come from a separate entertainment budget.
We also take a proactive approach — rather than waiting for players to ask for help. Bloxflip's system automatically monitors betting patterns and will reach out to players showing signs of problem gambling to offer support and information on available protection tools.
Answer the following questions honestly. This is not a test you pass or fail — it's a personal tool to help you reflect on your own habits.
✅ Good — you appear to be gambling responsibly. Based on your responses, your betting appears to be well within healthy limits. Keep setting limits and play purely for entertainment. Remember to check in on your balance from time to time.
⚠️ You may benefit from some support. Your answers show some concerning signs. This is not something you need to face alone. We encourage you to reach out to Talian Kasih 15999 (free, 24 hours) or email support@bloxflip.ws to discuss the right protection tools for your situation.
The earlier you spot these signs — whether in yourself or someone close to you — the easier it is to seek help before things escalate.
If you or someone you know needs support with a gambling problem, professional help is available in Malaysia. All services listed are free and confidential.
A reminder from Bloxflip: Reaching out to a helpline or seeking professional support is a sign of strength, not weakness. Many people have successfully overcome problem gambling with the right help. The first step is the most important — and you have already taken it by reading this page.
Responsible gaming is not just about the tools we provide to players — it is also about how we run our business every day.